Faqs

FAQs

What order should I use my skincare?

Apply products from thinnest to richest texture, beginning with cleanser and ending with moisturiser or SPF.

Are your products suitable for sensitive skin?

Yes, our formulas are carefully selected for sensitive skin. Always patch test before applying any new product.

When will my order be dispatched?

Orders are typically dispatched within two business days. Delivery times vary by destination and shipping option.

What is your returns policy?

Unopened, unused items may be returned within 14 days. Please review our returns policy for full details.

How should I store my skincare products?

Store products in a cool, dry place away from direct sunlight, and close each container securely after use.